Effective Date: July 25, 2025
Last Updated: September 9, 2025
These Terms of Use ("Terms") govern your use of the mobile application T-Zero (the "App") and related services. By accessing or using the App, you agree to be bound by these Terms. If you do not agree, do not use the App.
You must be at least 18 years old to use the App.
Violations may result in suspension or termination of your access to the App.
Reporting Tool: The App includes a built-in reporting feature that allows users to flag inappropriate users, posts, or behavior. Reports are reviewed regularly, and we may remove content or suspend accounts at our discretion.
You retain ownership of content you upload to the App but grant us a non-exclusive, worldwide, royalty-free, sublicensable license to store, display, reproduce, adapt, and distribute it within the App for the purpose of operating, improving, and promoting the Services. We may moderate, remove, or edit content that violates these Terms or our policies.
Direct messages between users are private and not actively monitored. However, if a message or user is reported through our reporting feature, we may review the relevant content to investigate and take action.
No Background Checks: We do not conduct background checks on users. You are solely responsible for your interactions—both online and offline—with other users, and you assume all risks associated with meeting or training with others through the App.
The App may display promotions, advertisements, affiliate links, or sponsored content (collectively, "Promotions"). Such Promotions may be personalized based on your activity and settings. The presence of Promotions does not constitute our endorsement or recommendation of any product or service, and we are not responsible for third-party offers, claims, or transactions. Paid placements may influence the order or visibility of items shown.
The App may provide training tips, fitness suggestions, and race nutrition calculation estimates. These materials are for informational purposes only and do not constitute medical advice. Always consult a qualified professional before beginning any new fitness or health program.
Your use of the App is at your sole risk. To the fullest extent permitted by law, we disclaim all warranties and are not liable for injuries, damages, data loss, or service interruptions arising from your use of the App.
The PacePal feature matches athletes based solely on self-reported training paces, distances, and other optional information. We do not verify the accuracy of this information, nor do we endorse, supervise, or take responsibility for any individuals with whom you may be matched. Any decision to train with another athlete is entirely your own, and you accept all risks associated with such activities.
We reserve the right to suspend or terminate your access to the App at our discretion, including for violations of these Terms or applicable laws.
We may modify, suspend, or discontinue the App (or any part or feature) at any time without notice. We may also impose limits on certain features or restrict access to parts or all of the Services without liability to you. We do not guarantee that the Services will be available at all times or without interruption.
We may revise these Terms at any time. Continued use of the App following publication of changes constitutes acceptance of those changes.
These Terms are governed by the laws of the State of Texas, USA, without regard to conflict of law principles.
We collect and use personal information in accordance with our Privacy Policy. By using the App, you consent to the practices described in that policy.
By using the App, you agree that we may collect, use, and share aggregated or de-identified information (which does not identify you personally) to operate, improve, and promote the App, including sharing insights and trends with advertisers or partners.
All trademarks, logos, and original content within the App (excluding user-generated and third-party content) are the property of the Company or its licensors. Some content displayed in the App may be curated from publicly available third-party sources, which remain the intellectual property of their respective owners. You may not use, reproduce, or distribute any content from the App without proper authorization, unless otherwise permitted by applicable law or the original content owner.
You agree not to use the App to:
You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. Notify us immediately if you suspect unauthorized access or use.
If you downloaded the App from the Apple App Store or Google Play Store, you also agree to comply with their applicable terms. Apple and Google are not responsible for providing maintenance or support for the App. To the maximum extent permitted by law, Apple and Google have no warranty obligation or liability with respect to the App. You acknowledge that Apple and Google are third-party beneficiaries of these Terms with the right to enforce them against you.
If you have any questions about these Terms or the App, you may contact us at support@tzeroapp.com.
Informal Resolution. Before filing a claim, you agree to try to resolve the dispute informally by contacting us at the email above. If we cannot resolve it within 30 days, either party may initiate arbitration as set forth below.
Arbitration Agreement. Any dispute, claim, or controversy arising out of or relating to these Terms or the App—including statutory and consumer protection claims—will be resolved exclusively by binding, individual arbitration administered by a reputable arbitration provider (e.g., AAA) under its applicable rules. The Federal Arbitration Act (FAA) governs the interpretation and enforcement of this arbitration agreement. The seat of arbitration will be Texas, and the language will be English.
Class-Action/Jury Waiver. You and we agree that each may bring claims against the other only in your or our individual capacity, and not as a plaintiff or class member in any purported class or representative proceeding. You also waive the right to a jury trial.
Small Claims Court. Either party may bring an individual action in small claims court in Texas (or your county of residence, if permitted) instead of arbitration.
Opt-Out. You may opt out of this arbitration agreement within 30 days of first accepting these Terms by sending written notice to support@tzeroapp.com with the subject line “Arbitration Opt-Out” and your account email. Opting out does not affect the rest of these Terms.
Any sections of these Terms that by their nature should survive termination—including, but not limited to, Intellectual Property, Liability Disclaimer, Dispute Resolution, Use of Aggregate & De-Identified Data, and Governing Law—shall remain in effect after termination of your use of the App.
The App may display or link to content from third-party sources, including publicly available videos, articles, and other media. All such content remains the property of its respective owners. We do not claim ownership of third-party content and include it solely for informational, educational, or community engagement purposes. Unless explicitly stated, the inclusion of third-party content does not imply any affiliation, endorsement, or sponsorship between the App and the original content providers. Any official sponsors or advertisers featured within the App are disclosed separately.
The App allows users to upload triathlon gear to a shared public board as well as their personal "Gear Bag." All uploaded gear content must comply with these Terms and our Community Guidelines. Users are solely responsible for ensuring their submissions are accurate, lawful, and appropriate.
We reserve the right to review, curate, edit, or remove any gear submissions at our discretion in order to maintain a clean and consistent taxonomy of brands and products. By uploading gear, you grant us permission to display, moderate, and make non-substantive modifications to the content (such as correcting brand names or standardizing product details) for organizational purposes.
The presence of a gear item in the App does not indicate or imply any affiliation, endorsement, or sponsorship between us and the product’s manufacturer or seller. Unless expressly stated, we are not officially associated with or responsible for the accuracy, quality, or availability of any products uploaded by users.